If the funds have been debited from your account and you have not got a ticket confirmation from IRCTC, it is considered as an unsuccessful payment and you will receive the credit in your account within 7-10 working days from the date of transaction.


If you do not receive a credit in your account even after 10 working days, kindly create a ticket from the form here and provide us with the following details:


  1. IRCTC transaction ID 
  2. A copy of the bank statement from the date of debit till date.
  3. UPI Reference number (if the transaction is via UPI)
  4. The first six and last for digits of your card is it is a card transaction