I made a payment and it failed, but the money got debited. : .

I made a payment and it failed, but the money got debited. Print

Created by: Pranika Dua

Modified on: Fri, 28 May, 2021 at 1:41 PM

If you have not received a mail confirmation and the payment has failed, the amount will be auto-refunded to you within 7 days (from the transaction date). If you don't receive the refund credit in 7 days, please provide the below details by raising a request here and we will get back to you at the earliest:

A common email id you use for making online transactions
Amount and date of debit
Screenshot of the debit, in case it was a netbanking or wallet transaction
UPI reference number if it was a UPI transaction
Last 4 digits of the card used, in case this was a card transaction

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Pranika is the author of this solution article.

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