Payments
Upon a successful transaction, you will receive a confirmation email from Zaakpay. We are a payment gateway and only facilitate the merchant with online pay...
Fri, 28 May, 2021 at 1:24 PM
You can raise a request with us here. Describe the issue that you are facing and remember to provide your email id, a screenshot of debit, and transaction I...
Fri, 28 May, 2021 at 1:40 PM
Yes, we can. Please provide the below details by raising a request here and we will get back to you at the earliest: A common email id you use for making...
Fri, 28 May, 2021 at 1:40 PM
We are a payment gateway and only facilitate the merchant with online payments. We request you to contact the merchant with the transaction details for a re...
Fri, 28 May, 2021 at 1:26 PM
Ideally, you should receive a refund for the same within 10-12 working days. In case you have not received the refund for the same kindly send us a request ...
Fri, 28 May, 2021 at 1:41 PM
If you have not received a mail confirmation and the payment has failed, the amount will be auto-refunded to you within 7 days (from the transaction date). ...
Fri, 28 May, 2021 at 1:41 PM
In case user reports any lost device or wants to remove their stored cards/token from the Zaakpay system, they need to send the below details to pg.support@...
Tue, 10 Jan, 2023 at 4:12 PM