Dispute Resolution

When should a customer file a complaint regarding the non-receipt of an order?
We suggest that you wait for 7-10 business days for physical goods and 1 business day for digital goods. In case you do not receive the services/goods even ...
Fri, 28 May, 2021 at 1:39 PM
What should I provide when filing a dispute on Zaakpay?
While raising a support ticket here you should briefly address the issue you have faced, and attach a screenshot of the email sent to the merchant in the in...
Fri, 28 May, 2021 at 1:42 PM